In a recent Seth Godin blog, Secession vs.
Commitment, he talks about the negotiation tactic of leaving: it is
powerful because “when the customer/partner/citizen could bolt at any moment,
we act differently.”
It may be powerful, but it is a short-term tactic. A better dynamic is commitment, because it is a “creation tactic.” When parties realize they are committed to a future together, it is “more likely that they’ll produce a positive new version of how that future can look.”
Godin concludes, “It definitely benefits all concerned to know which path the people you serve are on. And to act accordingly.”
If you are always ready to bolt out the door, and
everyone knows it, eventually you will be called on it and a vital strategic
opportunity and partnership will be missed.